{"id":4245,"date":"2022-12-26T17:49:33","date_gmt":"2022-12-26T08:49:33","guid":{"rendered":"https:\/\/goto.by-onko-chishin.com\/faq-frequently-asked-questions\/"},"modified":"2026-09-19T20:32:49","modified_gmt":"2026-09-19T11:32:49","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/goto.by-onko-chishin.com\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div id=\"1\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:280px;--awb-padding-right:0px;--awb-padding-bottom:280px;--awb-padding-left:0px;--awb-padding-top-small:200px;--awb-padding-bottom-small:200px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/goto.by-onko-chishin.com\/wp-content\/uploads\/2022\/08\/pc-10-01.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:20px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Noto Serif JP&quot;;font-style:normal;font-weight:400;margin:0;letter-spacing:0.45em;font-size:1em;--fontSize:20;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center; font-weight: normal;\">FAQ<\/p><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"1\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:280px;--awb-padding-right:0px;--awb-padding-bottom:280px;--awb-padding-left:0px;--awb-padding-top-small:200px;--awb-padding-bottom-small:200px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/goto.by-onko-chishin.com\/wp-content\/uploads\/2022\/08\/sp-10-01.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:20px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Noto Serif JP&quot;;font-style:normal;font-weight:400;margin:0;letter-spacing:0.45em;font-size:1em;--fontSize:20;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center; font-weight: normal;\">FAQ<\/p><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:70px;--awb-flex-wrap:wrap;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two fusion-animated\" style=\"--awb-text-color:#a37e39;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:26px;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Centaur MT&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:26;line-height:2;\">FAQ<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-animated\" style=\"--awb-content-alignment:center;--awb-text-transform:none;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><p>We have compiled frequently asked questions below<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:70px;--awb-flex-wrap:wrap;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><!-- \u4e94\u5cf6\u30ea\u30c8\u30ea\u30fc\u30c8 ray FAQ en\uff08okcs-faq \u51fa\u529b 2026-10-19\uff09 -->\n<style>\n.okfaq{max-width:960px;margin:0 auto;line-height:1.8}\n.okfaq *{box-sizing:border-box}\n.okfaq h2.okfaq-h{margin:0 0 16px}\n.okfaq .okfaq-group{margin:0 0 28px}\n.okfaq h3.okfaq-cath{margin:0 0 4px;padding:0 0 8px;font-weight:600;border-bottom:1px solid currentColor}\n.okfaq .okfaq-group details:first-of-type{border-top:0}\n.okfaq details{border-top:1px solid rgba(128,128,128,.35);background:transparent}\n.okfaq details:last-of-type{border-bottom:1px solid rgba(128,128,128,.35)}\n.okfaq summary{list-style:none;cursor:pointer;display:flex;align-items:flex-start;gap:12px;padding:16px 8px;color:inherit;background:transparent}\n.okfaq summary::-webkit-details-marker{display:none}\n.okfaq summary:hover{background:rgba(128,128,128,.08)}\n.okfaq .okfaq-q,.okfaq .okfaq-al{flex:0 0 auto;font-weight:700}\n.okfaq .okfaq-qt{flex:1}\n.okfaq .okfaq-chev{flex:0 0 12px;width:12px;height:12px;margin-top:8px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;opacity:.55;transform:rotate(45deg);transition:transform .2s}\n.okfaq details[open]>summary .okfaq-chev{transform:rotate(-135deg);margin-top:12px}\n.okfaq .okfaq-a{display:flex;gap:12px;padding:0 8px 18px 8px}\n.okfaq .okfaq-at p{margin:0 0 8px}\n.okfaq .okfaq-at p:last-child{margin:0}\n.okfaq .okfaq-at a{color:inherit;text-decoration:underline}\n.okfaq .okfaq-all{margin-top:32px;border:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-all>summary{justify-content:center;font-weight:600;letter-spacing:.06em;padding:14px}\n.okfaq .okfaq-all>summary .okfaq-chev{margin-top:6px}\n.okfaq .okfaq-all[open]>summary{border-bottom:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-cat{border:0;margin:0 12px}\n.okfaq .okfaq-cat>summary{font-weight:600;padding:14px 8px;background:rgba(128,128,128,.12);margin-top:10px}\n.okfaq .okfaq-cat>summary:hover{background:rgba(128,128,128,.18)}\n.okfaq .okfaq-cat>summary .okfaq-n{font-weight:400;opacity:.6;font-size:.85em;margin-left:auto;margin-right:8px}\n.okfaq .okfaq-cat .okfaq-item{margin:0 4px}\n.okfaq .okfaq-cat:last-of-type{margin-bottom:12px}\n@media (max-width:640px){.okfaq summary{padding:13px 4px}.okfaq .okfaq-a{padding-left:4px}}\n<\/style>\n<div class=\"okfaq\">\n<section class=\"okfaq-top\"><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">01. General Information<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the baths in the guest rooms natural hot springs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our guest rooms feature a private open-air hot spring bath. You can enjoy the soothing hot spring waters 24 hours a day at your leisure.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which rooms offer the best view?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our guest rooms offer an ocean view.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">02. Guest Rooms<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add dinner on the day of my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not accept same-day dinner additions.<br>If you wish to add dinner to your stay, please contact us by 6:00 PM two days prior to your arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are high chairs available in the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, children's high chairs are available. As quantities are limited, please inquire in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room service or in-room dining available instead of dining at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that room service is not available. Meals are served as Japanese course menus at the dining facility. Private dining rooms are also available; however, as capacity is limited, we kindly ask that you make your request as early as possible.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you accommodate gluten-free or vegetarian dietary preferences?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we may not be able to accommodate all requests fully, we are able to adjust certain dishes. Please contact us via phone or email at least two weeks prior to your arrival date to discuss your options.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">03. Dining<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the accommodation rates for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Eligible Room Types]<br>- Ocean View Open-Air Double:<br>Available for guests junior high school age and older.<br>- Ocean View Open-Air Superior, Ocean View Open-Air Panoramic Deluxe:<br>Available for elementary school students (ages 6 and older) and above.<br>- Ocean View Open-Air Family Deluxe:<br>Available for guests of all ages. Capacity: 4 guests (children under 3 sleeping in existing bedding are not counted toward room capacity).<br>*In all cases, at least one adult aged 18 or older must stay per room.<\/p><p>[Accommodation Rates]<br>\u30fbJunior high school students and above: Adult rate<br>\u30fbElementary school children (Ages 6+):<br>  - Meal-inclusive plan (same meal as adults): 100% of adult rate<br>  - Meal-inclusive plan (children's meal): 70% of adult rate<br>  - Room-only plan: 100% of adult rate<br>\u30fbYoung children (Ages 3-5, pre-school): 30% of adult rate<br>\u30fbInfants (Under 3 years old): 10% of adult rate (sleeping in existing bedding, without extra bedding)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you assist with special arrangements for a birthday or anniversary?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to assist with arrangements for cakes or flowers. As our hotel is located on a remote island, kindly inform us at least one week prior to your stay.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">04. Reservations &amp; Policies<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a taxi for us?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we would be delighted to arrange a taxi for you. Please contact us in advance by phone, or request assistance at reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer a shuttle service. However, we would be pleased to arrange a taxi for your transportation needs.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">05. Check-in &amp; Check-out<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are non-feather bedding options available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We can prepare polyester duvets for your stay.<br>As quantities are limited, please kindly inform us when making your reservation.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">06. Services<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you accept credit cards and electronic payment methods?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept major credit cards and PayPay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I am arriving late for check-in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly inform us in advance if you expect to arrive after 6:00 PM.<\/p><\/div><\/div><\/details><\/div><\/section>\n<details class=\"okfaq-all\"><summary><span class=\"okfaq-qt\" style=\"flex:0 1 auto\">View all questions (31)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">01. General Information<\/span><span class=\"okfaq-n\">5<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the baths in the guest rooms natural hot springs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our guest rooms feature a private open-air hot spring bath. You can enjoy the soothing hot spring waters 24 hours a day at your leisure.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary Wi-Fi is available for all guests throughout the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which rooms offer the best view?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our guest rooms offer an ocean view.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room service available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not offer room service. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is smoking permitted in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To maintain a healthy, smoke-free environment, Goto Retreat ray is entirely non-smoking throughout the property.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">02. Guest Rooms<\/span><span class=\"okfaq-n\">10<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add dinner on the day of my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not accept same-day dinner additions.<br>If you wish to add dinner to your stay, please contact us by 6:00 PM two days prior to your arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a dress code for the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The dress code for our restaurant is casual. While you are welcome to enjoy your meal in a relaxed setting, we kindly request that you refrain from wearing the bathrobes or room wear provided in the guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I bring my own alcoholic beverages to the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You are welcome to bring your own alcoholic beverages.<br>A corkage fee of JPY 3,300 per wine bottle and JPY 6,600 per bottle of spirits or liqueurs will apply.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are \u00e0 la carte options available for meals?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer \u00e0 la carte dishes.<br>Meals are served as Japanese course menus.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you accommodate food allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that same-day requests or adjustments to seasonings may be difficult to accommodate. Kindly contact us by phone or email at least one week prior to your stay to discuss your dietary requirements.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are high chairs available in the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, children's high chairs are available. As quantities are limited, please inquire in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room service or in-room dining available instead of dining at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that room service is not available. Meals are served as Japanese course menus at the dining facility. Private dining rooms are also available; however, as capacity is limited, we kindly ask that you make your request as early as possible.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you cater to Halal or Kosher dietary requirements?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we may not be able to accommodate all requests fully, we are able to adjust certain dishes. Please contact us via phone or email at least two weeks prior to your arrival date to discuss your options.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you accommodate gluten-free or vegetarian dietary preferences?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we may not be able to accommodate all requests fully, we are able to adjust certain dishes. Please contact us via phone or email at least two weeks prior to your arrival date to discuss your options.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me of the meal times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is served at either 17:30 or 19:45 (*seating times may vary during off-peak seasons). Breakfast is available from 07:30 to 10:00 (last order at 09:00). If you have a preferred time, please contact us in advance.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">03. Dining<\/span><span class=\"okfaq-n\">3<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the accommodation rates for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Eligible Room Types]<br>- Ocean View Open-Air Double:<br>Available for guests junior high school age and older.<br>- Ocean View Open-Air Superior, Ocean View Open-Air Panoramic Deluxe:<br>Available for elementary school students (ages 6 and older) and above.<br>- Ocean View Open-Air Family Deluxe:<br>Available for guests of all ages. Capacity: 4 guests (children under 3 sleeping in existing bedding are not counted toward room capacity).<br>*In all cases, at least one adult aged 18 or older must stay per room.<\/p><p>[Accommodation Rates]<br>\u30fbJunior high school students and above: Adult rate<br>\u30fbElementary school children (Ages 6+):<br>  - Meal-inclusive plan (same meal as adults): 100% of adult rate<br>  - Meal-inclusive plan (children's meal): 70% of adult rate<br>  - Room-only plan: 100% of adult rate<br>\u30fbYoung children (Ages 3-5, pre-school): 30% of adult rate<br>\u30fbInfants (Under 3 years old): 10% of adult rate (sleeping in existing bedding, without extra bedding)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How far in advance can I make a room reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For direct reservations with the hotel, bookings open on the 1st of each month for stays through the end of the month eight months in advance.<\/p><p>When booking through travel agencies, availability periods vary by agency.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you assist with special arrangements for a birthday or anniversary?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to assist with arrangements for cakes or flowers. As our hotel is located on a remote island, kindly inform us at least one week prior to your stay.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">04. Reservations &amp; Policies<\/span><span class=\"okfaq-n\">3<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a taxi for us?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we would be delighted to arrange a taxi for you. Please contact us in advance by phone, or request assistance at reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is parking available at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Parking for 20 vehicles is available directly in front of the main entrance. This includes 1 priority space for guests with disabilities and 2 EV charging spaces (all complimentary).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer a shuttle service. However, we would be pleased to arrange a taxi for your transportation needs.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">05. Check-in &amp; Check-out<\/span><span class=\"okfaq-n\">7<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are non-feather bedding options available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We can prepare polyester duvets for your stay.<br>As quantities are limited, please kindly inform us when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use the spa without staying at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Both our restaurant and spa are available for non-staying guests by reservation. While prior booking is recommended, availability may remain for the previous day or same day, so please feel free to contact us. Kindly note that we may not be able to accommodate your request depending on reservation status.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer laundry service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not offer laundry services. We kindly ask for your understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the hotel barrier-free \/ accessible?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>One room in our Ocean View Open-Air Panoramic Deluxe category is barrier-free. Please feel free to contact us if you have any questions or concerns.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have a public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are DVD and Blu-ray players available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer player rentals. Kindly bring your own DVDs or Blu-ray discs to enjoy.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there televisions in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Televisions are provided in all guest rooms. The sizes are as follows:<br>Ocean View Open-Air Semi-Double: 40-inch<br>All other rooms: 65-inch<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">06. Services<\/span><span class=\"okfaq-n\">3<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you accept credit cards and electronic payment methods?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept major credit cards and PayPay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel before my arrival?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we are pleased to receive and hold your luggage. Please ensure that your check-in date and full name are clearly noted on the shipping label.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I am arriving late for check-in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly inform us in advance if you expect to arrive after 6:00 PM.<\/p><\/div><\/div><\/details><\/details><\/details>\n<\/div>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"inLanguage\": \"en\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are non-feather bedding options available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We can prepare polyester duvets for your stay.\\nAs quantities are limited, please kindly inform us when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add dinner on the day of my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not accept same-day dinner additions.\\nIf you wish to add dinner to your stay, please contact us by 6:00 PM two days prior to your arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the baths in the guest rooms natural hot springs?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All of our guest rooms feature a private open-air hot spring bath. You can enjoy the soothing hot spring waters 24 hours a day at your leisure.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is Wi-Fi available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Complimentary Wi-Fi is available for all guests throughout the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which rooms offer the best view?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All of our guest rooms offer an ocean view.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is room service available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not offer room service. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is smoking permitted in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To maintain a healthy, smoke-free environment, Goto Retreat ray is entirely non-smoking throughout the property.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a dress code for the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The dress code for our restaurant is casual. While you are welcome to enjoy your meal in a relaxed setting, we kindly request that you refrain from wearing the bathrobes or room wear provided in the guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I bring my own alcoholic beverages to the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You are welcome to bring your own alcoholic beverages.\\nA corkage fee of JPY 3,300 per wine bottle and JPY 6,600 per bottle of spirits or liqueurs will apply.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are \u00e0 la carte options available for meals?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer \u00e0 la carte dishes.\\nMeals are served as Japanese course menus.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you accommodate food allergies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that same-day requests or adjustments to seasonings may be difficult to accommodate. Kindly contact us by phone or email at least one week prior to your stay to discuss your dietary requirements.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are high chairs available in the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, children's high chairs are available. As quantities are limited, please inquire in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is room service or in-room dining available instead of dining at the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that room service is not available. Meals are served as Japanese course menus at the dining facility. Private dining rooms are also available; however, as capacity is limited, we kindly ask that you make your request as early as possible.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use the spa without staying at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Both our restaurant and spa are available for non-staying guests by reservation. While prior booking is recommended, availability may remain for the previous day or same day, so please feel free to contact us. Kindly note that we may not be able to accommodate your request depending on reservation status.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you accept credit cards and electronic payment methods?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept major credit cards and PayPay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer laundry service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not offer laundry services. We kindly ask for your understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the hotel barrier-free \/ accessible?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"One room in our Ocean View Open-Air Panoramic Deluxe category is barrier-free. Please feel free to contact us if you have any questions or concerns.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have a public bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are DVD and Blu-ray players available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer player rentals. Kindly bring your own DVDs or Blu-ray discs to enjoy.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there televisions in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Televisions are provided in all guest rooms. The sizes are as follows:\\nOcean View Open-Air Semi-Double: 40-inch\\nAll other rooms: 65-inch\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange a taxi for us?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we would be delighted to arrange a taxi for you. Please contact us in advance by phone, or request assistance at reception.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is parking available at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Parking for 20 vehicles is available directly in front of the main entrance. This includes 1 priority space for guests with disabilities and 2 EV charging spaces (all complimentary).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a shuttle service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer a shuttle service. However, we would be pleased to arrange a taxi for your transportation needs.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the accommodation rates for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Eligible Room Types]\\n- Ocean View Open-Air Double:\\nAvailable for guests junior high school age and older.\\n- Ocean View Open-Air Superior, Ocean View Open-Air Panoramic Deluxe:\\nAvailable for elementary school students (ages 6 and older) and above.\\n- Ocean View Open-Air Family Deluxe:\\nAvailable for guests of all ages. Capacity: 4 guests (children under 3 sleeping in existing bedding are not counted toward room capacity).\\n*In all cases, at least one adult aged 18 or older must stay per room.\\n\\n[Accommodation Rates]\\n\u30fbJunior high school students and above: Adult rate\\n\u30fbElementary school children (Ages 6+):\\n  - Meal-inclusive plan (same meal as adults): 100% of adult rate\\n  - Meal-inclusive plan (children's meal): 70% of adult rate\\n  - Room-only plan: 100% of adult rate\\n\u30fbYoung children (Ages 3-5, pre-school): 30% of adult rate\\n\u30fbInfants (Under 3 years old): 10% of adult rate (sleeping in existing bedding, without extra bedding)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How far in advance can I make a room reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For direct reservations with the hotel, bookings open on the 1st of each month for stays through the end of the month eight months in advance.\\n\\nWhen booking through travel agencies, availability periods vary by agency.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you assist with special arrangements for a birthday or anniversary?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to assist with arrangements for cakes or flowers. As our hotel is located on a remote island, kindly inform us at least one week prior to your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you cater to Halal or Kosher dietary requirements?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we may not be able to accommodate all requests fully, we are able to adjust certain dishes. Please contact us via phone or email at least two weeks prior to your arrival date to discuss your options.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you accommodate gluten-free or vegetarian dietary preferences?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we may not be able to accommodate all requests fully, we are able to adjust certain dishes. Please contact us via phone or email at least two weeks prior to your arrival date to discuss your options.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send my luggage to the hotel before my arrival?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we are pleased to receive and hold your luggage. 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