{"id":4245,"date":"2022-12-26T17:49:33","date_gmt":"2022-12-26T08:49:33","guid":{"rendered":"https:\/\/goto.by-onko-chishin.com\/faq-frequently-asked-questions\/"},"modified":"2025-07-20T23:26:41","modified_gmt":"2025-07-20T14:26:41","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/goto.by-onko-chishin.com\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div id=\"1\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:280px;--awb-padding-right:0px;--awb-padding-bottom:280px;--awb-padding-left:0px;--awb-padding-top-small:200px;--awb-padding-bottom-small:200px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/goto.by-onko-chishin.com\/wp-content\/uploads\/2022\/08\/pc-10-01.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-font-size:20px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Noto Serif JP&quot;;font-style:normal;font-weight:400;margin:0;letter-spacing:0.45em;font-size:1em;--fontSize:20;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center; font-weight: normal;\">FAQ<\/p><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"1\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:280px;--awb-padding-right:0px;--awb-padding-bottom:280px;--awb-padding-left:0px;--awb-padding-top-small:200px;--awb-padding-bottom-small:200px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/goto.by-onko-chishin.com\/wp-content\/uploads\/2022\/08\/sp-10-01.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-font-size:20px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Noto Serif JP&quot;;font-style:normal;font-weight:400;margin:0;letter-spacing:0.45em;font-size:1em;--fontSize:20;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center; font-weight: normal;\">FAQ<\/p><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:70px;--awb-flex-wrap:wrap;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two fusion-animated\" style=\"--awb-text-color:#a37e39;--awb-font-size:26px;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Centaur MT&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:26;line-height:2;\">FAQ<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-animated\" style=\"--awb-content-alignment:center;--awb-text-transform:none;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><p>We have compiled frequently asked questions below<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:70px;--awb-flex-wrap:wrap;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:0px; background-color:var(--awb-color1); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Noto Serif\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Noto Serif JP\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color7) !important;border-color: var(--awb-color7) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".1-about-your-room\" href=\"#\">1. about your room<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".2-about-meals-and-dining\" href=\"#\">2. about meals and dining<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".4-access\" href=\"#\">4. access<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".5-facilities-and-equipment\" href=\"#\">5. facilities and equipment<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".6-other\" href=\"#\">6. other<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".reservations\" href=\"#\">Reservations<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5123 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Do you cater to gluten free, vegetarian, etc.?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:04+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5123\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5123\" href=\"#collapse-1-5123\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you cater to gluten free, vegetarian, etc.?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5123\" aria-labelledby=\"faq_1-5123\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>It is difficult to accommodate all requests, but we can change some dishes. Please contact us by phone or e-mail at least two weeks prior to your stay.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5127 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Do you provide halal, kosher, etc.?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:04+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5127\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5127\" href=\"#collapse-1-5127\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you provide halal, kosher, etc.?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5127\" aria-labelledby=\"faq_1-5127\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>It is difficult to accommodate all requests, but we can change some dishes. Please contact us by phone or e-mail at least two weeks prior to your stay.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5130 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Is there a dress code in the restaurant?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:47+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5130\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5130\" href=\"#collapse-1-5130\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there a dress code in the restaurant?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5130\" aria-labelledby=\"faq_1-5130\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There is no dress code in the restaurant. However, please refrain from using the bathrobes that are always provided in the guest rooms.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5133 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Can I eat in my room instead of in the restaurant?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:06+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5133\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5133\" href=\"#collapse-1-5133\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I eat in my room instead of in the restaurant?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5133\" aria-labelledby=\"faq_1-5133\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Unfortunately, room meals are not available. Japanese course meals are served in the dining room. Private rooms are available, but are limited, so please inquire as soon as possible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5137 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Are there chairs for children in the restaurant?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:06+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5137\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5137\" href=\"#collapse-1-5137\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there chairs for children in the restaurant?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5137\" aria-labelledby=\"faq_1-5137\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We will prepare it for you. Please inquire in advance for a limited number.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5140 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Are food allergies accommodated?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:06+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5140\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5140\" href=\"#collapse-1-5140\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are food allergies accommodated?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5140\" aria-labelledby=\"faq_1-5140\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please note that it may be difficult to consult with us on the day of your stay or to accommodate condiments.<br \/>\nPlease contact us by phone or e-mail at least one week prior to your stay. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5144 reservations \"><span class=\"entry-title rich-snippet-hidden\">It is my birthday (anniversary), can you offer any special guidance?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5144\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5144\" href=\"#collapse-1-5144\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">It is my birthday (anniversary), can you offer any special guidance?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5144\" aria-labelledby=\"faq_1-5144\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Cakes and flowers can be arranged. Please contact us at least one week prior to your stay due to the remote islands.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5147 reservations \"><span class=\"entry-title rich-snippet-hidden\">How many days in advance do I need to make a reservation?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5147\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5147\" href=\"#collapse-1-5147\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How many days in advance do I need to make a reservation?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5147\" aria-labelledby=\"faq_1-5147\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>For direct hotel reservations, sales begin on the 1st of each month until the end of the month 8 months ahead.<br \/>\nIf you use a travel agency, sales will vary depending on the agency. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5151 reservations \"><span class=\"entry-title rich-snippet-hidden\">What is the room rate for children?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5151\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5151\" href=\"#collapse-1-5151\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the room rate for children?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5151\" aria-labelledby=\"faq_1-5151\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Ocean View Open-air Double: Junior high school students and older: Ocean View Open-air Superior, Ocean View Open-air Panorama Deluxe: Elementary school students and older (6 years and older) Ocean View Open-air Family Deluxe: All ages: 4 people (Children under 3 years old are treated as sleeping companions, In all cases, one person over 18 years old must stay in each room.<br \/>\nIn any case, one person 18 years old or older must stay in each room. Infant (under 3 years old): 10% of the adult rate (without bedding) <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5155 4-access \"><span class=\"entry-title rich-snippet-hidden\">Is there a pick-up service?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-11-14T16:34:57+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5155\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5155\" href=\"#collapse-1-5155\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there a pick-up service?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5155\" aria-labelledby=\"faq_1-5155\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Pick-up service is not available. Cabs can be arranged from the hotel.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5158 1-about-your-room \"><span class=\"entry-title rich-snippet-hidden\">Do you have room service?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:48+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5158\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5158\" href=\"#collapse-1-5158\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you have room service?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5158\" aria-labelledby=\"faq_1-5158\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-sheets-value=\"{\"1\":2,\"2\":\"\u30eb\u30fc\u30e0\u30b5\u30fc\u30d3\u30b9\u306f\u884c\u3063\u3066\u304a\u308a\u307e\u305b\u3093\u3002\u3042\u3089\u304b\u3058\u3081\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002\"}\" data-sheets-userformat=\"{\"2\":771,\"3\":{\"1\":0},\"4\":{\"1\":2,\"2\":16777215},\"11\":4,\"12\":0}\">Room service is not available. Please note that we do not provide room service.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5162 1-about-your-room \"><span class=\"entry-title rich-snippet-hidden\">Please let me know which room has the best view.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:48+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5162\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5162\" href=\"#collapse-1-5162\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Please let me know which room has the best view.<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5162\" aria-labelledby=\"faq_1-5162\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-sheets-value=\"{\"1\":2,\"2\":\"\u5168\u5ba4\u30aa\u30fc\u30b7\u30e3\u30f3\u30d3\u30e5\u30fc\u3067\u3054\u3056\u3044\u307e\u3059\u3002\"}\" data-sheets-userformat=\"{\"2\":771,\"3\":{\"1\":0},\"4\":{\"1\":2,\"2\":16777215},\"11\":4,\"12\":0}\">All rooms have ocean views.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5164 1-about-your-room \"><span class=\"entry-title rich-snippet-hidden\">Can I smoke in my room?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:48+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5164\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5164\" href=\"#collapse-1-5164\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I smoke in my room?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5164\" aria-labelledby=\"faq_1-5164\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-sheets-value=\"{\"1\":2,\"2\":\"\u4e94\u5cf6\u30ea\u30c8\u30ea\u30fc\u30c8ray\u306f\u30bf\u30d0\u30b3\u306e\u7159\u306e\u306a\u3044\u5065\u5eb7\u306a\u74b0\u5883\u3092\u76ee\u6307\u3057\u3001\u5168\u9928\u7981\u7159\u3068\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\"}\" data-sheets-userformat=\"{\"2\":771,\"3\":{\"1\":0},\"4\":{\"1\":2,\"2\":16777215},\"11\":4,\"12\":0}\">In order to create a healthy environment free of tobacco smoke, all of Goto Retreatray is a non-smoking facility.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5171 1-about-your-room \"><span class=\"entry-title rich-snippet-hidden\">Can I use Wi-Fi?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:48+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5171\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5171\" href=\"#collapse-1-5171\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I use Wi-Fi?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5171\" aria-labelledby=\"faq_1-5171\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-sheets-value=\"{\"1\":2,\"2\":\"\u5168\u9928\u306b\u304a\u5ba2\u69d8\u7528\u306e\u30d5\u30ea\u30fcWI-FI\u304c\u3054\u3056\u3044\u307e\u3059\u3002\"}\" data-sheets-userformat=\"{\"2\":771,\"3\":{\"1\":0},\"4\":{\"1\":2,\"2\":16777215},\"11\":4,\"12\":0}\">Free Wi-Fi for guests is available throughout the hotel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5175 1-about-your-room \"><span class=\"entry-title rich-snippet-hidden\">Is the bath in your room a hot spring?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-15T17:43:07+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5175\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5175\" href=\"#collapse-1-5175\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is the bath in your room a hot spring?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5175\" aria-labelledby=\"faq_1-5175\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span data-sheets-value=\"{\"1\":2,\"2\":\"\u3042\u3044\u306b\u304f\u6e29\u6cc9\u3067\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3002\"}\" data-sheets-userformat=\"{\"2\":771,\"3\":{\"1\":0},\"4\":{\"1\":2,\"2\":16777215},\"11\":4,\"12\":0}\">Starting February 1, 2026, it will become a hot spring.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5179 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Please let me know the time of your meal.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-11-14T16:34:21+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5179\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5179\" href=\"#collapse-1-5179\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Please let me know the time of your meal.<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5179\" aria-labelledby=\"faq_1-5179\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Dinner 17:30-22:00 (last entry 19:45)<br \/>\nBreakfast 7:30-10:00 (LO 9:00)<br \/>\n*If the restaurant is crowded, dinner will be served in two parts (17:45\/19:45). Please inquire in advance if you have a preferred time.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5183 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Can I add dinner on the same day?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:48+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5183\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5183\" href=\"#collapse-1-5183\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I add dinner on the same day?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5183\" aria-labelledby=\"faq_1-5183\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We do not accept additions on the day of your stay.<br \/>\nIf you wish to add dinner, please contact us by 6:00 p.m. two days prior to your stay. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5187 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Are meals available a la carte (a la carte dishes)?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:47+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5187\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5187\" href=\"#collapse-1-5187\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are meals available a la carte (a la carte dishes)?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5187\" aria-labelledby=\"faq_1-5187\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There is no a la carte available. Japanese course meals are available.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5191 2-about-meals-and-dining \"><span class=\"entry-title rich-snippet-hidden\">Can I bring my own alcohol to the restaurant?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:58:47+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5191\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5191\" href=\"#collapse-1-5191\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I bring my own alcohol to the restaurant?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5191\" aria-labelledby=\"faq_1-5191\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You may bring your own wine.<br \/>\nA bottle of wine (3,300 yen)\/liquor (6,600 yen) will be charged. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-7002 5-facilities-and-equipment \"><span class=\"entry-title rich-snippet-hidden\">Do you have a comforter without feathers?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-11-14T16:35:26+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7002\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7002\" href=\"#collapse-1-7002\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you have a comforter without feathers?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7002\" aria-labelledby=\"faq_1-7002\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>A polyester futon will be provided. The number is limited, so please inquire at the time of reservation.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5079 4-access \"><span class=\"entry-title rich-snippet-hidden\">Is there parking available?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5079\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5079\" href=\"#collapse-1-5079\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there parking available?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5079\" aria-labelledby=\"faq_1-5079\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are 20 spaces in front of the hotel&#8217;s main entrance. One of these parking spaces is reserved for handicap parking, and two are EVs (all free of charge).<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5083 4-access \"><span class=\"entry-title rich-snippet-hidden\">Can I reserve a cab?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5083\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5083\" href=\"#collapse-1-5083\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I reserve a cab?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5083\" aria-labelledby=\"faq_1-5083\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Arrangements can be made.<br \/>\nPlease call us or ask at the reception in advance. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5087 5-facilities-and-equipment \"><span class=\"entry-title rich-snippet-hidden\">Is there a TV in the guest room?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5087\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5087\" href=\"#collapse-1-5087\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there a TV in the guest room?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5087\" aria-labelledby=\"faq_1-5087\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>It is available in all rooms. Sizes are as follows Ocean View Open-air Semi-Double 40&#8243; Other rooms 65<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5091 5-facilities-and-equipment \"><span class=\"entry-title rich-snippet-hidden\">Are DVD and Blu-ray players available for rent?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5091\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5091\" href=\"#collapse-1-5091\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are DVD and Blu-ray players available for rent?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5091\" aria-labelledby=\"faq_1-5091\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Players are available for rent; please bring your own DVDs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5095 5-facilities-and-equipment \"><span class=\"entry-title rich-snippet-hidden\">Do you have a large bathroom?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5095\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5095\" href=\"#collapse-1-5095\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you have a large bathroom?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5095\" aria-labelledby=\"faq_1-5095\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Unfortunately, we do not have a large bathroom.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5099 5-facilities-and-equipment \"><span class=\"entry-title rich-snippet-hidden\">Barrier-free?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5099\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5099\" href=\"#collapse-1-5099\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Barrier-free?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5099\" aria-labelledby=\"faq_1-5099\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Only one of the Ocean View Open-air Panorama Deluxe rooms is barrier-free.<br \/>\nIf you have any questions or concerns, please contact us. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5103 5-facilities-and-equipment \"><span class=\"entry-title rich-snippet-hidden\">Is there laundry service?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5103\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5103\" href=\"#collapse-1-5103\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there laundry service?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5103\" aria-labelledby=\"faq_1-5103\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Laundry service is not available. Please understand this in advance.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5107 6-other \"><span class=\"entry-title rich-snippet-hidden\">Do you accept electronic money and credit cards?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-11-24T05:03:00+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5107\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5107\" href=\"#collapse-1-5107\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you accept electronic money and credit cards?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5107\" aria-labelledby=\"faq_1-5107\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Various credit cards and paypay are accepted.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5111 5-facilities-and-equipment \"><span class=\"entry-title rich-snippet-hidden\">Can I use the spa only without staying overnight?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:05+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5111\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5111\" href=\"#collapse-1-5111\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I use the spa only without staying overnight?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5111\" aria-labelledby=\"faq_1-5111\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The restaurant is available for dinner only and by reservation only, and the spa is also available by reservation only; please call at least one week in advance to inquire. Please note, however, that we may not be able to provide you with information even if you inquire at least one week in advance due to the availability of reservations. Please understand in advance.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5115 6-other \"><span class=\"entry-title rich-snippet-hidden\">I&#8217;m going to be late for check-in, is that okay?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:04+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5115\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5115\" href=\"#collapse-1-5115\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I&#8217;m going to be late for check-in, is that okay?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5115\" aria-labelledby=\"faq_1-5115\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please contact us in advance if you plan to stay past 18:00.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5119 6-other \"><span class=\"entry-title rich-snippet-hidden\">Can I send my luggage before my stay?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/goto.by-onko-chishin.com\/en\/author\/webmaster\/\" title=\"Posts by webmaster\" rel=\"author\">webmaster<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-08-13T19:57:04+09:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5119\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5119\" href=\"#collapse-1-5119\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I send my luggage before my stay?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5119\" aria-labelledby=\"faq_1-5119\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We can accept your deposit. Please indicate the date of your stay and your full name on the invoice.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-4245","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - GOTO RETREAT by Onko Chishin<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/goto.by-onko-chishin.com\/en\/faq-frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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